Refund policy

At Trendivo, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we offer a simple and transparent 7-day refund policy.

Eligibility for Refunds:

• Refund requests must be made within 7 days of receiving the item.

• The product must be unused, in original condition, and in its original packaging.

• We do not accept refund requests for items damaged due to misuse, wear and tear, or incorrect handling.

How to Request a Refund:

• Send us an email at rwpsaddamshopify204@gmail.com with your order number, product details, and reason for the refund.

• Once approved, we will process your refund within 3–7 business days. Refunds will be made to the original payment method.

Non-Refundable Items:

• Gift cards

• Sale or clearance items

• Personalized/custom products

Note: Return shipping charges (if applicable) are the customer's responsibility.